Terms and Conditions

1. The terms and conditions set out below shall apply without variation to every contract entered into by Tom Craggs Ltd. t/as uggbootrepairs.com, for the sale of goods unless a variation thereto is expressly agreed in writing by a Director of Tom Craggs Ltd. t/as uggbootrepairs.com. These terms and conditions shall apply not withstanding any inconsistency between them and the terms and conditions of any form of contract sent by the customer to Tom Craggs Ltd. t/as uggbootrepairs.com. Tom Craggs Ltd. t/as uggbootrepairs.com's price lists, advertising literature and any documents submitted with any quotation are intended only to give a general idea of the goods and may not be relied upon, by the customer.
2. Tom Craggs Ltd. t/as uggbootrepairs.com will endeavour to adhere to any delivery dates stated and/or agreed to, but does not guarantee that any goods will be delivered by such a date and Tom Craggs Ltd. t/as uggbootrepairs.com shall not be liable for any loss or damage of any kind howeverso arising by reason of failure on the part of Tom Craggs Ltd. t/as uggbootrepairs.com to deliver at such stated date.
3. Tom Craggs Ltd. t/as uggbootrepairs.com will only consider any claim made by a customer for the supply of defective goods or wrong delivery of which it has notice in writing from the customer within thirty days of the delivery of the goods to the customer.
4. Tom Craggs Ltd. t/as uggbootrepairs.com will only consider any claim made by a customer for non-delivery of goods of which it has notice in writing from the customer within thirty days of the order being sent to Tom Craggs Ltd. t/as uggbootrepairs.com.
5. Tom Craggs Ltd. t/as uggbootrepairs.com will not be held responsible for any loss or damage of goods after delivery has been made and risk as distinct from property in them shall pass to the customer upon delivery.
6. Where the customer specifies an incorrect delivery address Tom Craggs Ltd. t/as uggbootrepairs.com will not be held responsible for any loss or damage to the goods.
7. The goods shall remain the sole and absolute property of Tom Craggs Ltd. t/as uggbootrepairs.com as legal and equitable owner until such time as the customer shall have paid the agreed price together with the full price of any other goods the subject of any other contract with Tom Craggs Ltd. t/as uggbootrepairs.com.
8. Tom Craggs Ltd. t/as uggbootrepairs.com accepts no liability whatsoever for any loss or damage whether consequential or direct and whether suffered by or occasioned to the customer, the employees or agents of any customer or third party which may arise after delivery of goods to the customer.
9. The customer shall indemnify Tom Craggs Ltd. t/as uggbootrepairs.com against any loss liability or expense of any kind suffered by Tom Craggs Ltd. t/as uggbootrepairs.com resulting from any third party claims whether contractual tortious statutory or otherwise against Tom Craggs Ltd. t/as uggbootrepairs.com in connection with the goods.
10. Tom Craggs Ltd. t/as uggbootrepairs.com liability for materially defective goods shall be limited to replacing the goods or at Tom Craggs Ltd. t/as uggbootrepairs.com's election, giving credit therefore providing they were purchased directly from Tom Craggs Ltd. t/as uggbootrepairs.com and are returned promptly for verification within thirty days from the date of delivery. No credit or replacement will be given unless and until the goods so returned have been verified as being materially defective. In any event no goods will be accepted for verification unless accompanied by the applicable returns document properly completed. Tom Craggs Ltd. t/as uggbootrepairs.com reserve the right to recover the costs incurred in cases where the returned goods prove not to be materially defective. Tom Craggs Ltd. t/as uggbootrepairs.com will not accept any liability for damage as a result of wear or damage as a result of misuse.
11. Tom Craggs Ltd. t/as uggbootrepairs.com reserves the right to cease supply to the customer and terminate this order and any other order or contract with the customer in the event of the customer being in possession of goods or having any connection with (directly or indirectly) activities which breach Tom Craggs Ltd. t/as uggbootrepairs.com copyright or copyright of any third party.
12. You are hereby given a maximum of fifteen days, required by law, by which you may at any time terminate an order or contract after the order and/or contract has been made. Tom Craggs Ltd. t/as uggbootrepairs.com will, at its discretion, charge a fee to cover packing, postage and bank costs incurred, if a customer cancels and returns their order and the goods are not materially defective. This clause is limited to both Tom Craggs Ltd. t/as uggbootrepairs.com and the customer or any other third party acting on the customers behalf or otherwise.
13. Promotions, News and Updates: we may occasionally send you, free of any charge, news and updates regarding Tom Craggs Ltd. t/as uggbootrepairs.com to keep you informed of new products and promotions that are available through the site. These may be sent by email or SMS text message. You have the option not to receive this information and should email us at repairs@craggs-shoerepairs.co.uk to be removed from this mailing list.

These terms and conditions shall be governed by and construed according to English Law.

Should you have any questions or queries regarding any of the terms mentioned in this Terms and Conditions page. Please contact repairs@craggs-shoerepairs.co.uk who will endeavour to help you with your query further.